Frequently Asked Questions

Frequently Asked Questions

Get Answers to All Your Signage Questions

You likely have many questions about our custom sign design services.Browse our frequently asked questions or contact us directly.We’re always happy to help!

Quick Answers Hub

FAQs about Our Elite Signs and Print

Explore our FAQs for quick insights into our custom sign design services. We serve customers nationwide, with a dedicated remote design team collaborating with local installers in every state.

General Questions

We service customers nationwide. Our design team works remotely, and we partner with local sign installation pros in every state.

On average, a custom sign project takes 2-3 weeks from start to finish. Rushed orders can sometimes be completed within 1 week.

We accept all major credit cards, checks and bank transfers. 

Design Process

First, we set up a consultation to discuss your brand, imagery, colours and sign ideas. Then, our team creates digital mockups for your review and makes revisions until the design is perfect.

Minor text changes are possible, but design alterations after approval add delays and fees. We recommend resolving design preferences in the mockup phase.

We provide PDF, JPEG, and PNG design files in your preferred format. We also supply any files needed for permitting processes.

Services Unveiled

Explore FAQs for Quick Answers

Dive into our FAQs to discover our collaborative design, streamlined timelines, and comprehensive services. Whether it’s a unique sign or maintenance guidance, we’ve got you covered. Your satisfaction is our priority – reach out for personalized assistance anytime!

Installation Questions

Our in-house teams offer installation in select regions. Ask us about availability in your area.

Yes, we handle permitting paperwork, but local fees are not included in our introductory pricing. Complex code compliance issues may also alter pricing.

Maintenance Tips

We apply protective finishes, but cleaning is still recommended twice per year. Use a soft cloth, mild detergent and water. Avoid harsh chemicals and high-pressure sprays.

Inspect sign mounts, frames, and electrical equipment yearly. Bulb replacement is often needed every 1-2 years. Contact us at the first sign of damage or deterioration for repairs.

Let's Create Your Custom Sign!

Whether you need a specialised question answered or assistance with a specific sign project, we are here. We cannot wait to create an eye-catching sign specifically for you.